NPCI Bharat Bill Pay proposes new infra to fix MSME's collection problems
NPCI Bharat BillPay has proposed a centralised digital infrastructure to attach invoices, funds, reconciliation and financing, to repair  the largest constraints on MSMEs.

Mumbai: NPCI Bharat BillPay has proposed a centralised digital infrastructure to attach invoices, funds, reconciliation and financing, to repair the largest constraints on MSMEs – the issue of turning gross sales into money and money flows into credit score.The system may assist tackle the MSME sector’s Rs 60 lakh crore formal credit score hole whereas lowering the friction concerned in amassing and matching funds.The proposed infrastructure would digitise the order-to-cash cycle by means of standardised APIs and automate reconciliation throughout greater than 20 crore month-to-month GST e-invoices. Purchaser-confirmed invoices may develop into financeable data, permitting lenders to evaluate debtors on the energy of their money flows moderately than relying solely on collateral. A standard info layer may additionally scale back the mismatches that contribute to delays in MSME receivables.In accordance with a report by NPCI Bharat BillPay and Bain & Firm, formal credit score of round Rs 34 lakh crore meets solely a part of an estimated Rs 92 lakh crore demand for MSME debt, leaving a spot of round Rs 60 lakh crore. The scarcity is biggest amongst smaller enterprises, the place formal channels meet solely 30% to 40% of debt demand.Cost delays add to the issue. Round Rs 8.1 lakh crore of MSME receivables stay locked up in delayed funds, based on the report. Finance groups spend 30% to 40% of their time on reconciliation and transaction matching, together with bill processing, fee follow-ups and exception dealing with.The underlying downside is much less an absence of digital elements than their incapacity to speak to at least one one other. India has digitised many elements of its enterprise ecosystem, however fragmented info flows between platforms proceed to impose prices on companies and prohibit their entry to capital.Bain & Firm accomplice Saurabh Trehan mentioned the subsequent stage of B2B digitisation would require larger connectivity between enterprise programs, fee suppliers, banks, financiers and public programs. “India’s subsequent chapter of B2B transformation is just not solely about transferring cash quicker; it’s about making the underlying transaction seen, verifiable, and actionable throughout the ecosystem,” he mentioned.The proposed layer would supply the frequent infrastructure for these connections. Superior analytics and agentic AI may then be constructed on prime of it, offering cash-flow intelligence, dynamic threat scoring, agentic credit score underwriting and open-market intelligence.NBBL MD & CEO Noopur Chaturvedi mentioned interoperability could be central to B2B commerce as companies digitise their operations. “The way forward for B2B commerce will likely be constructed on interoperability,” she mentioned. A standardised and related system may hyperlink invoices, funds, reconciliation and financing whereas bettering entry to credit score for underserved MSMEs, she mentioned.